Return and Cancellation Policy for Yarnetik Limited

Last updated: 2025-04-30

Thank you for shopping at Yarnetik. Please read this policy carefully. Your satisfaction is our priority, and we want to ensure a transparent and hassle-free experience for you.

Return Window:

Products may be returned within 3 days of delivery.

Eligibility for Return:

Returns are accepted only under the following conditions:

1. The product is defective, damaged, or has quality-related issues.

Please note that returns based on personal preference, such as “not liking the product” or “changed mind,” will not be accepted.

Return Process:

A return request form will be provided via email, WhatsApp, or Messenger.

Customers are required to clearly mention the issue on the form. Our support team will review the request and respond promptly. Once approved, pickup will be arranged by our team. Products must be returned unused and in original packaging.

Refund Timeline:

Refunds will be processed within 7 working days after the returned item has been received and inspected.

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A. Refund Policy

We strive to provide products and services that meet or exceed your expectations. If, for any reason, you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team as soon as possible to receive the item. We will provide instructions on returning the product, and upon verification, a full refund or replacement will be issued.

Incorrect Items: If you receive an incorrect item, please notify us as soon as possible of receiving the product. We will arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.

Please note that certain items, such as personalized or customized products, may not be eligible for a refund unless they are damaged or defective.

B. Return Policy

To initiate a return, please contact our customer service team at . Our team will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to prevent damage during transit.

Once we receive the returned item and verify its condition, we will process the refund or replacement accordingly. Refunds will be issued to the original payment method.

C. Cancellation Policy

You may cancel an order as soon as possible, provided that the order has not already been processed or shipped. To cancel an order, please contact our customer service team immediately at . If the order has already been processed, you may need to follow our return policy upon receipt of the items.

Contact Us

If you have any questions about our Refund, Return, and Cancellation Policy, please contact us at WhatsApp +880 1822-645089 or email at [email protected]. We are here to assist you and ensure your shopping experience with us is positive and satisfying.